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FAQ's
Who are youWe are a newly formed limited company registered ( ) and based
in England. Why have you set upWe are vehicle enthusiasts, restorer and collectors and have sent
up to provide a service that we have looked for ourselves but could
not find. Where do you get your info fromWe predominantly get our information from our members and various
trade sources. How do you comply with the data protection actWe fully comply with the data protection act and are a registered
(PZ9355053) keeper of data. What do you do with my infoYour information is stored securely on a server
and is subject to the best security systems available today. Will you pass my info on to othersWe will only share your information with other members of the site,
we will never give enough information for you to be identifiable
to anybody other than yourself or people you have given your id
information to. We do not sell information to third parties and
will only pass on your details if approved by you. What about cloningThere has been much in the press recently about Cloning, the truth is it only affects a very small percentage of people. However any amount is too much as far as we are concerned so we have put into place procedures which should prevent it from happening from information obtained from this site. Our procedures are: Chassis numbers are never given out on any of our search pages as they are linked to the registration document of the vehicle - you cant have one without the other. Engine numbers are only obtainable if a search for an engine number has been carried out. When an engine number is found the registration number or chassis number are never declared as well . Registration numbers are never declared if the search was for a
particular type of vehicle. How much is it to registerIt is free to register and join, what's more by registering your vehicles you save £2.50 on all searches and can receive free searches. Do I have to registerNo but by registering you save £2.50 on all searches and
can receive free searches. We have all
owned vehicles in the past why not add some of your old vehicles
you will be helping a member out and you have nothing to loose. What information will I receiveIf you search has been successful you will be shown the information
held against that search, the details will be ******** out, but
anywhere, where there is a ***** there is information. Once you
have paid the information will be revealed. Why is the information ****** before I payThe information is ***** out before you pay to enable you to make
an informed choice as to wether you want to pay for this information
or not. For instance you may only be interested in the current owner
and do not want to know who owned it before. What if my search is unsuccessfulIf you search is unsuccessful we would encourage you to carryout
another search as our database is updated daily. How much will it cost to searchIf you have registered vehicles with us it will cost £5.00
if you have not it will be £7.50. If you have registered multiple
vehicles you could receive free searches. That seems highWe feel this is a fair price and by using our service you could
save yourselves thousands by not buying a lemon How do I payWe only accept PayPal
which is the most established electronic payment method available
today. PayPal
enables you to give your card details to one company only. We receive
our payments direct from PayPal
and never see your card details. How do I contact the person who's past/previous vehicle I am interested inIf you are interested in a particular registration then once you have paid you will be given contact details for the various owners of that vehicle. Some previous owners may state that they do not want to discuss the vehicle and we would ask you to respect their privacy. You will be able to see those members who do not want to discuss before you are charged. If you are looking to buy a particular type of vehicle you will be given contact details for the current owners of that type of vehicle. What if I have found the type of vehicle I am interested in from your free search but want to find out any historyIt makes sense that once you have located the type of vehicle that
you are interested in to use our registration search. This way you
will get an unbiased history of the vehicle you are intending to
buy. Can I use PayPal elsewhere on the webPayPal is
the biggest electronic payment company in the world and they are
the preferred payment method for millions of people. They are accepted
on all the big auction sites and most companies trading on the net. Surely if people can contact previous owners to get an unbiased history, then only genuine vehicles will be sold on the siteExactly, it is for this reason that we set the site up, we have
all suffered at the hands of unscrupulous traders and private sellers.
What we are trying to do is keep people honest. I am not sure of the exact dates I owned a vehicle, can I register vehicles with approximate dates of ownershipYes, we realise that you will not be able to remember exact dates
approximate dates are fine. There is a conflict of information about a vehicleIf you have entered details incorrectly and they clash with another members you can alter your details by visiting your homepage and editing the relevant details. Someone else has added incorrect detailsIf you have access to their contact details then mail them and point out the error to them, please copy us in on your mail at services@findyourold motor.com. I have contacted them and they have still not corrected itContact us at complaints@findyouroldmotor.com and we will resolve. Someone has added my details as either having bought the vehicle or sold the vehicleThis is acceptable under the data protection act as long as you are not identifiable to people from the information held. If you are not happy contact us and we will remove the information form the site. When registering should I add who I purchased the vehicle from and who I sold it toYes, please add this information and any information on previous keepers, but please only use the surname of the person and there location from the drop down box. Can I register in various categoriesYes we would encourage you and it all goes to gaining you free searches. I have requested that I do not want to be contacted, yet I have been contactedContact us at complaints@findyouroldmotor.com with the details and we will ensure that you are not contacted again. Why has my particular type of vehicle not got it's own categoryWe have set the categories up that we believe will develop the most interest. If you want your vehicle type to have its own category get together with other owners and register your vehicles. We will change the categories if we have miscalculated the demand. I would like to link my website to yoursPlease visit our links page and click on the request a link page. I would like to advertise on your sitePlease contact us on brendan@findyouroldmotor.com
we would be happy to discuss your requirements. I would like sponsorship from youWe are enthusiastic motor racing fans and will always try to help,
however as we are a new business our funds are limited. We currently
sponsor the Yamaha Past Masters held by Bemsee
(BMCRC). I have some better photo's for youWe are always looking for good photo's for the site, if you have some copyright free photo's that you would like displayed on our site please send them to brendan@findyouroldmotor.com I want to change some of my detailsThat’s easy just log into your Personal homepage and edit
what information you need to. What cookies do you useWe use only two:
Why do I have to use an id
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It is free to register & join - which saves you £2.50 on all searches and can earn you free searches. See grading details. |
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